Shipping & Returns Policy

All USMLE Compass products are digital downloads. There are no physical shipments, no waiting, and no shipping fees — ever.

Digital Delivery

Immediately after your purchase is confirmed, you'll receive an email with a secure download link for your product. This typically arrives within a few minutes of payment.

No shipping costs
No delivery delays
Instant access worldwide
Available 24/7

If you don't receive your download link within 10 minutes of purchase, please check your spam or junk folder first. If it's still not there, contact us at elevebath@gmail.com and we'll resolve it promptly.

Returns & Refunds

Because our products are digital and delivered instantly, all sales are final once the download link has been accessed. We take quality seriously and stand behind every USMLE Compass resource — if you experience a technical issue with your download, contact us within 7 days of purchase and we'll make it right.

Refund Eligibility

Technical issues — if your file is corrupted or inaccessible, we'll provide a replacement or refund
Duplicate purchases — if you accidentally purchased the same product twice, contact us for a refund on the duplicate
Accessed downloads — we cannot offer refunds on digital products that have been successfully downloaded and accessed